Customer satisfaction and complaints status, including customer reports and scorecards.
顾客满意和抱怨的状况, 包括顾客报告和绩效纪录.
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Contrast private sector and public agency use of scorecards.
私营机构和公共机构平衡计分卡对比.
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Note: For new member, please enclose 2 passport size photos and your 5 latest scorecards.
注意: 请所有新会员, 随表格附上二张护照尺码的相片及五张最近的计分卡.
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